Sex doll does not arrive

We try our best to deliver the sex dolls as quickly and as safely as possible, however sometimes the dolls sustain damage during shipping. If your doll has sustained damage or if it’s defective on arrival, please, do not worry and contact us immediately. Be ready to:

  • Send us a photo or, even better, a video of the damage via email to [email protected]
  • Please make sure the photo or the video clearly shows the damage!
  • As soon as we have reviewed the case, we will contact the manufacturer immediately and search for a solution.
  • If there is a mistake on our part, we will offer you a replacement, partial or a full refund (depending on the severity of the damage).