The doll does not look like this face at all, I am very disappointed, several attempts were made to correct it but it just doesn’t look like this picture
Very satisfied with the delivery of my doll. Great customer service from Oliver who has always been attentive to the order and a response to each message sent to him about personalization and questions with the greatest professionalism. Without a doubt excellent service.
This was my very first doll I bought from any sites and at first, I was very skeptical as there are sites that sells fake dolls. So I did a bit of research on Tenderdolls and saw that most reviews were positive. Rong caught my eyes and decided to go ahead with the purchase. Throughout the entire process, Oliver have been such a big help for me. Always providing me updates on the doll’s current status. If I ever buy a 2nd doll, this will be the place I go to.
I want to say that I am thrilled to bring Darlene into my home, we have been getting acquainted. For guys like myself that have become accustom to living alone, and how impossible it is to find a companion these days, this is the most amazing way to add some company and full fill that loneliness gap. There are plenty of things to learn about having a human doll in ones home, it takes more than just having fun with them, we feel needed as we must care for them. Thank you for this amazing opportunity to feel like it is worth getting up in the morning and coming home from work. Your team did an amazing job at the realism. I searched other sited and there was always blemishes or lines along the side. With Darlene, nothing like that what so ever. I also want to thank Oliver for being so accommodating. I was having trouble with choosing a wig and changed my mind a few times. He was very quick to respond to my email and any changes i wanted without any issues what so ever. I felt like I was being treated like the customer for once, and what ever the customer needs were, they will be met. How amazing is that?!!! I know I will continue to purchase more things from you with accessories, i have already sent an order already.
She is beautiful! Thanks for the frequent updates and easy communication. Oliver was the best, and I will definitely keep Tenderdolls in mind for future purchases. A+
Our dearest apologies for the mistake! In order to make things right, please keep this product free of charge.
We are shipping the correct product to you immediately.
In addition to the 148-S Kako Matoko, Tenderdolls also helped me with a 148-M with the Ijuuin Maki and Amano Minami heads. The shipping charges on Elsa Babe’s head for photos promos make that deal less attractive, but I was able to have the free head sent in the same box with the 2nd doll to save on that. Both shipments arrived without damage and with all order details correct. Cute and comfy.
Zari with GE57Z_2 head and GD17Z head. She’s so cute and Tenderdolls gave me an awesome price for her. I was skeptical about the prices at first because, they’re cheaper than other sites. Oliver will take care of you so don’t hesitate to ask any question. I asked every question I could think of. They won’t try to push a product on you aren’t satisfied with. I was even recommended not to make hasty decisions and buy something I wasn’t sure about. I will definitely be coming back to annoy the crap out of Oliver again with my questions. Check out the pictures of my honey. I call her Iris now.
Absolutely gorgeous. This is the GE57Z_2 head with the Zari body. She’s pretty heavy so be aware of the weight. The realism and craftsmanship is exquisite. There are some seamlines but it’s pretty easy to cover them up. The joints are stiff so it takes some work to pose but it’s better than them flopping around. The wrists don’t seem to rotate or I havent figured out how to do it. Soft belly and soft vagina seem to included. It’s absolutely fascinating how human she looks. Contrary to the pictures she actually has very nice curves. Breasts feel nice and soft. Pictures just can’t seem to capture them correctly. She feels amazing as well. I wish more people would post reviews.
(1)(0)
Dave
Reviewer
Rated 5 out of 5
Pint size. She arrived fast and was packaged extra securely. All the accessories where neatly packed. She is quite flexible and is fairly light, overall extremely satisfied with purchase.
(0)(0)
Dave
Reviewer
Rated 5 out of 5
Pint size. She arrived fast and was packaged extra securely. All the accessories where neatly packed. She is quite flexible and is fairly light, overall extremely satisfied with purchase.
Great communication. Always available to answer questions and provide updates.
(0)(0)
tenderdolls
Store manager
Thank so so much Thomas for giving us the opportunity to serve you 😊. We always try our best to keep the customer in the process loop when his doll is being manufactured!
If you’ll need any help in the future, please let us know!
Overall amazing experience! I received responses to questions extremely quickly and even on weekends. I wanted to make changes to my order a few days later, and it was all taken care of and made super easy to pay the difference. After ordering from a similar site and getting ghosted with an incorrect tracking number for two weeks, this is the polar opposite. Seriously outstanding work! Thanks Jake and Oliver!
(0)(0)
tenderdolls
Store manager
I’m very thankful for your wonderful review and 5 stars rating! 😊 We are really sorry to hear that you had bad experience with a previous sex doll purchase and are very happy that Tenderdolls gave you the polar opposite service!
I really really like to thank you from the bottom of my heart Adam, if you’ll need any help in the future please let us know!
Kindly,
Oliver and Jake
Stephen
Verified owner
Rated 5 out of 5
Trusted and legit seller
Tenderdolls makes you feel important as a customer they try to meet your wishes and quickly respond to any question – even after delivery.
Tenderdolls is in close contact with the manufacturers of the dolls and provides frequent updates on the status of the order.
Customs clearance for Germany is done before shipping. No tape from our customs authorities on the package and no additional costs. Everything is included in the price, and therefore the price-performance ratio is amazing.
After the order has been cleared at the customs office, the UPS tracking will start to provide a status. That took quite some time, but after that the delivery went quickly and smoothly
The time window given to me at the beginning was met – It took 40 days from order to arrival.
I received exactly the doll that were displayed on the pictures. Description and measurements are correct.
I had my delivery sent to an UPS access point, and it worked flawlessly.
Overall, I am more than satisfied with the service and of course with the doll.
Thanks again @ Jake and Oliver. Keep up the great work. Greetings from Phoebe!
(0)(0)
tenderdolls
Store manager
Thank you Stephen for your A to Z feedback about your experience with Tenderdolls. It was truly a pleasure to be assisting you with your doll purchase! 😊
Send back our regards to Phoebe, I think she found a very caring and loving home! ❤️
If you’ll need any help with accessories, outfits or anything else for Phoebe, please let me know.
Amazing customer service throughout the entire process. Great company, you guys are awesome!!! 10 stars!
(0)(0)
tenderdolls
Store manager
Wow Jerry! Thank you so much for your feedback! 😄 And thank you for the 10 stars! 🙂 I truly hope your doll will provide you many memorable moments and will last a long time!
In the meantime, if you’ll have any questions, please let me know.
Best regards,
Oliver
Blake P.
Reviewer
Rated 5 out of 5
Time for receiving my purchase was an A+ and the integrity of the product was impeccable as it’s condition was pristine
(0)(0)
Blake P.
Reviewer
Rated 5 out of 5
Time for receiving my purchase was an A+ and the integrity of the product was impeccable as it’s condition was pristine
(0)(0)
Rob R.
Reviewer
Rated 5 out of 5
Very reliable company
(0)(0)
Rob R.
Reviewer
Rated 5 out of 5
Very reliable company
(0)(0)
Jason G.
Reviewer
Rated 5 out of 5
Solid communication. The only issue with my order was an option that I had selected was listed incorrectly and turned out to not be available for the product I was buying. This was communicated quickly with an offer to refund the price of the selected option or choose from the correct options list. I chose a different option from the corrected list. Everything else went perfectly smooth.
(0)(0)
Jason G.
Reviewer
Rated 5 out of 5
Solid communication. The only issue with my order was an option that I had selected was listed incorrectly and turned out to not be available for the product I was buying. This was communicated quickly with an offer to refund the price of the selected option or choose from the correct options list. I chose a different option from the corrected list. Everything else went perfectly smooth.
(0)(0)
Mark
Verified owner
Rated 4 out of 5
Ordered the anima doll, there was an error in communication at the beginning which is only natural, we’re only human. Service was quick and friendly. My review is a tad early, though i am content to wait for my product to arrive. So far I think it was worth it.
Separately, you could go your entire life and not see a doll or know what it feels like. Why not give it a try?
(0)(0)
tenderdolls
Store manager
Dear Mark,
My apologies for sending the review link before the doll arrived. It was some sort of a bug in the system (most likely), as the reviews are sent once the order’s status is changed to “completed”.
Anyhow, I can see that your doll has already arrived to you via UPS. Let me know if she arrived safely and if all the accessories were included!😊
Kindest wishes,
Oliver
Emil
Verified owner
Rated 5 out of 5
The doll (Sugar) arrived in about 14 days which was expected so I was really happy about that. She’s exactly as advertised and quite heavy for the size which is nice. If you want a nice quality doll for a good price, I would definitely suggest this one!
(0)(0)
tenderdolls
Store manager
Thank you for your amazing feedback on the delivery timetable. I will let the factory know and forward your compliments to the workers. 😊
Usually it takes 18-24 days to ship to the USA when including the doll’s manufacturing, so your doll arrived in a really timely manner!
If you’ll have any questions or any suggestions please let me know!
Kindest wishes,
Oliver
Burned&Confused
Verified owner
Rated 5 out of 5
Fabulous Customer Service, Quality Products
After a less than good experience with another online retailer, a week of research and vetting, I found Tenderdolls.com on TrustPilot.
I’d have to say that dealing with Tenderdolls.com has been a great experience as a new customer. The purchase process is fluid and having PayPal process made it that much easier.
I ordered a Piper Dolls brand platinum silicone model (Silicone Anima) and Jake from Tenderdolls had a greeting and review of the order within 12 hours. Jake gave me a timeline that was very precise and he was kind enough to update me at least weekly as to how the process was going.
The process took under a month from order to my door (7/10-8/2, your results may vary). As promised, Jake provided me with photos of the completed doll with my order number for visual inspection/approval, it looked fantastic so I okayed the shipment and I got a tracking number in less than a day.
The customer service provided by Tenderdolls is the BEST I have ever experienced from ANY company. I’m not exaggerating: better than when I bought my brand new car, better than a luxury cruise I went on, fantastic!
As for the product, it’s legit! The factory let the doll off-gas so there are no significant odors out of the box like with lesser quality dolls I’ve experienced. Exactly what I ordered, exceeded my expectations for sure.
Needless to say they have won my future business. Great job and thank you to Jake and Tenderdolls.com!
(0)(0)
tenderdolls
Store manager
This was the most informative feedbacks we have ever received! Thank you so so much ❤️. We really want to keep every customer updated with the current status of their doll and don’t want to leave anyone in the dark.
As far as the customer experience goes, you truly made my day! It means a lot to me and makes us work even harder to improve and help when if issues arise.
Please leave a message on our live chat or write to us at [email protected] if you’ll need any help whatsoever in the future! 😉
She is so beautiful I couldn’t ask for anything better I call her heidie shes so awesome and she got super soft and jiggy breast shipping was super fast and casper and August were super helpful with everything thanks alot bros you guys rock 🤘 thanks again guys
(0)(0)
tenderdolls
Store manager
Thank you KAzO! Please send my best regards to your brother! 😊 It was a an absolute pleasure to work with you guys. I hope these new dolls will provide long lasting fun and memorable experiences when compared to your previous dolls.
If you’ll need any help whatsoever in the future please let me know!
Oliver
Starpery 
Irontech Doll 
Zelex 
WM Doll 
ElsaBabe 
RealLady 
GameLady 
Angel Kiss & Jinsan 
Aotume 
SE Doll 
Top Sino 
Sino Doll 
YL Doll 
doll-forever 
Piper Doll 
AF Doll 
FunWest Doll 
SLE Collection 
Extra Doll Heads
Sex Doll Wigs
Sex Doll Clothing
Maintenance & Repair
The doll does not look like this face at all, I am very disappointed, several attempts were made to correct it but it just doesn’t look like this picture
Excellent, thank you!
The correct one, arrived. 10/10 Thank You
Very satisfied with the delivery of my doll. Great customer service from Oliver who has always been attentive to the order and a response to each message sent to him about personalization and questions with the greatest professionalism. Without a doubt excellent service.
This was my very first doll I bought from any sites and at first, I was very skeptical as there are sites that sells fake dolls. So I did a bit of research on Tenderdolls and saw that most reviews were positive. Rong caught my eyes and decided to go ahead with the purchase. Throughout the entire process, Oliver have been such a big help for me. Always providing me updates on the doll’s current status. If I ever buy a 2nd doll, this will be the place I go to.
I want to say that I am thrilled to bring Darlene into my home, we have been getting acquainted. For guys like myself that have become accustom to living alone, and how impossible it is to find a companion these days, this is the most amazing way to add some company and full fill that loneliness gap. There are plenty of things to learn about having a human doll in ones home, it takes more than just having fun with them, we feel needed as we must care for them. Thank you for this amazing opportunity to feel like it is worth getting up in the morning and coming home from work. Your team did an amazing job at the realism. I searched other sited and there was always blemishes or lines along the side. With Darlene, nothing like that what so ever. I also want to thank Oliver for being so accommodating. I was having trouble with choosing a wig and changed my mind a few times. He was very quick to respond to my email and any changes i wanted without any issues what so ever. I felt like I was being treated like the customer for once, and what ever the customer needs were, they will be met. How amazing is that?!!! I know I will continue to purchase more things from you with accessories, i have already sent an order already.
She is beautiful! Thanks for the frequent updates and easy communication. Oliver was the best, and I will definitely keep Tenderdolls in mind for future purchases. A+
Store send me completely different one.
Dear Lucas,
Our dearest apologies for the mistake! In order to make things right, please keep this product free of charge.
We are shipping the correct product to you immediately.
Again, our sincerest apologies!
In addition to the 148-S Kako Matoko, Tenderdolls also helped me with a 148-M with the Ijuuin Maki and Amano Minami heads. The shipping charges on Elsa Babe’s head for photos promos make that deal less attractive, but I was able to have the free head sent in the same box with the 2nd doll to save on that. Both shipments arrived without damage and with all order details correct. Cute and comfy.
Zari with GE57Z_2 head and GD17Z head. She’s so cute and Tenderdolls gave me an awesome price for her. I was skeptical about the prices at first because, they’re cheaper than other sites. Oliver will take care of you so don’t hesitate to ask any question. I asked every question I could think of. They won’t try to push a product on you aren’t satisfied with. I was even recommended not to make hasty decisions and buy something I wasn’t sure about. I will definitely be coming back to annoy the crap out of Oliver again with my questions. Check out the pictures of my honey. I call her Iris now.
The detail put into her was impressive to say the least. She looks so realistic!
Absolutely gorgeous. This is the GE57Z_2 head with the Zari body. She’s pretty heavy so be aware of the weight. The realism and craftsmanship is exquisite. There are some seamlines but it’s pretty easy to cover them up. The joints are stiff so it takes some work to pose but it’s better than them flopping around. The wrists don’t seem to rotate or I havent figured out how to do it. Soft belly and soft vagina seem to included. It’s absolutely fascinating how human she looks. Contrary to the pictures she actually has very nice curves. Breasts feel nice and soft. Pictures just can’t seem to capture them correctly. She feels amazing as well. I wish more people would post reviews.
Pint size. She arrived fast and was packaged extra securely. All the accessories where neatly packed. She is quite flexible and is fairly light, overall extremely satisfied with purchase.
Pint size. She arrived fast and was packaged extra securely. All the accessories where neatly packed. She is quite flexible and is fairly light, overall extremely satisfied with purchase.
Amazing customer service throughout the entire process. Great company, you guys are awesome!!! 10 stars!
Was very happy
Thank you for such a concise review and sharing your experience with Tenderdolls.
Let us know if there will be anything else we can do for you in the future!
Kindly,
Oliver
Great communication. Always available to answer questions and provide updates.
Thank so so much Thomas for giving us the opportunity to serve you 😊. We always try our best to keep the customer in the process loop when his doll is being manufactured!
If you’ll need any help in the future, please let us know!
Oliver
Outstanding Customer Service
Overall amazing experience! I received responses to questions extremely quickly and even on weekends. I wanted to make changes to my order a few days later, and it was all taken care of and made super easy to pay the difference. After ordering from a similar site and getting ghosted with an incorrect tracking number for two weeks, this is the polar opposite. Seriously outstanding work! Thanks Jake and Oliver!
I’m very thankful for your wonderful review and 5 stars rating! 😊 We are really sorry to hear that you had bad experience with a previous sex doll purchase and are very happy that Tenderdolls gave you the polar opposite service!
I really really like to thank you from the bottom of my heart Adam, if you’ll need any help in the future please let us know!
Kindly,
Oliver and Jake
Trusted and legit seller
Tenderdolls makes you feel important as a customer they try to meet your wishes and quickly respond to any question – even after delivery.
Tenderdolls is in close contact with the manufacturers of the dolls and provides frequent updates on the status of the order.
Customs clearance for Germany is done before shipping. No tape from our customs authorities on the package and no additional costs. Everything is included in the price, and therefore the price-performance ratio is amazing.
After the order has been cleared at the customs office, the UPS tracking will start to provide a status. That took quite some time, but after that the delivery went quickly and smoothly
The time window given to me at the beginning was met – It took 40 days from order to arrival.
I received exactly the doll that were displayed on the pictures. Description and measurements are correct.
I had my delivery sent to an UPS access point, and it worked flawlessly.
Overall, I am more than satisfied with the service and of course with the doll.
Thanks again @ Jake and Oliver. Keep up the great work. Greetings from Phoebe!
Thank you Stephen for your A to Z feedback about your experience with Tenderdolls. It was truly a pleasure to be assisting you with your doll purchase! 😊
Send back our regards to Phoebe, I think she found a very caring and loving home! ❤️
If you’ll need any help with accessories, outfits or anything else for Phoebe, please let me know.
Kindest wishes,
Oliver
Amazing customer service throughout the entire process. Great company, you guys are awesome!!! 10 stars!
Wow Jerry! Thank you so much for your feedback! 😄 And thank you for the 10 stars! 🙂 I truly hope your doll will provide you many memorable moments and will last a long time!
In the meantime, if you’ll have any questions, please let me know.
Best regards,
Oliver
Time for receiving my purchase was an A+ and the integrity of the product was impeccable as it’s condition was pristine
Time for receiving my purchase was an A+ and the integrity of the product was impeccable as it’s condition was pristine
Very reliable company
Very reliable company
Solid communication. The only issue with my order was an option that I had selected was listed incorrectly and turned out to not be available for the product I was buying. This was communicated quickly with an offer to refund the price of the selected option or choose from the correct options list. I chose a different option from the corrected list. Everything else went perfectly smooth.
Solid communication. The only issue with my order was an option that I had selected was listed incorrectly and turned out to not be available for the product I was buying. This was communicated quickly with an offer to refund the price of the selected option or choose from the correct options list. I chose a different option from the corrected list. Everything else went perfectly smooth.
Ordered the anima doll, there was an error in communication at the beginning which is only natural, we’re only human. Service was quick and friendly. My review is a tad early, though i am content to wait for my product to arrive. So far I think it was worth it.
Separately, you could go your entire life and not see a doll or know what it feels like. Why not give it a try?
Dear Mark,
My apologies for sending the review link before the doll arrived. It was some sort of a bug in the system (most likely), as the reviews are sent once the order’s status is changed to “completed”.
Anyhow, I can see that your doll has already arrived to you via UPS. Let me know if she arrived safely and if all the accessories were included!😊
Kindest wishes,
Oliver
The doll (Sugar) arrived in about 14 days which was expected so I was really happy about that. She’s exactly as advertised and quite heavy for the size which is nice. If you want a nice quality doll for a good price, I would definitely suggest this one!
Thank you for your amazing feedback on the delivery timetable. I will let the factory know and forward your compliments to the workers. 😊
Usually it takes 18-24 days to ship to the USA when including the doll’s manufacturing, so your doll arrived in a really timely manner!
If you’ll have any questions or any suggestions please let me know!
Kindest wishes,
Oliver
Fabulous Customer Service, Quality Products
After a less than good experience with another online retailer, a week of research and vetting, I found Tenderdolls.com on TrustPilot.
I’d have to say that dealing with Tenderdolls.com has been a great experience as a new customer. The purchase process is fluid and having PayPal process made it that much easier.
I ordered a Piper Dolls brand platinum silicone model (Silicone Anima) and Jake from Tenderdolls had a greeting and review of the order within 12 hours. Jake gave me a timeline that was very precise and he was kind enough to update me at least weekly as to how the process was going.
The process took under a month from order to my door (7/10-8/2, your results may vary). As promised, Jake provided me with photos of the completed doll with my order number for visual inspection/approval, it looked fantastic so I okayed the shipment and I got a tracking number in less than a day.
The customer service provided by Tenderdolls is the BEST I have ever experienced from ANY company. I’m not exaggerating: better than when I bought my brand new car, better than a luxury cruise I went on, fantastic!
As for the product, it’s legit! The factory let the doll off-gas so there are no significant odors out of the box like with lesser quality dolls I’ve experienced. Exactly what I ordered, exceeded my expectations for sure.
Needless to say they have won my future business. Great job and thank you to Jake and Tenderdolls.com!
This was the most informative feedbacks we have ever received! Thank you so so much ❤️. We really want to keep every customer updated with the current status of their doll and don’t want to leave anyone in the dark.
As far as the customer experience goes, you truly made my day! It means a lot to me and makes us work even harder to improve and help when if issues arise.
Please leave a message on our live chat or write to us at [email protected] if you’ll need any help whatsoever in the future! 😉
Kindly,
Jake
She is so beautiful I couldn’t ask for anything better I call her heidie shes so awesome and she got super soft and jiggy breast shipping was super fast and casper and August were super helpful with everything thanks alot bros you guys rock 🤘 thanks again guys
Thank you KAzO! Please send my best regards to your brother! 😊 It was a an absolute pleasure to work with you guys. I hope these new dolls will provide long lasting fun and memorable experiences when compared to your previous dolls.
If you’ll need any help whatsoever in the future please let me know!
Oliver